1 jili Privacy Policy

1. Information We Collect

When you register an account on 1 jili, we collect personal information that is necessary to verify your identity and comply with Philippine regulatory requirements. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the verification process, we may also request a government-issued ID such as a Philippine passport, SSS card, or driver's licence to confirm your identity and ensure you meet the minimum age requirement of 21 years. When you make deposits or withdrawals in PHP, we collect transaction details including payment method information, transaction amounts, and timestamps, though we do not store full card numbers or full bank account details on our servers. We also automatically collect technical data when you use the platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve the mobile experience for Filipino players.

2. How We Use Your Information

The personal data we collect is used primarily to operate your account, process deposits and withdrawals in Philippine pesos, and deliver the sports betting, casino-style entertainment, and bingo services available on the 1 jili platform. We use identity and age verification data to comply with the licensing and regulatory obligations that apply to online gaming operators serving players in the Philippines. Transaction data is used to process payments accurately, detect and prevent fraud, and fulfil any reporting obligations required by Philippine financial regulations. Technical and session data helps us monitor platform performance, investigate security incidents, and optimise the mobile experience so Filipino players can access the platform smoothly on any device. We may also use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are service-related and are not optional marketing messages.

3. Sharing of Personal Data

1 jili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict data processing agreements. In cases where Philippine law or a valid legal order requires us to disclose player information to a government authority or regulatory body, we will comply with that obligation and, where legally permitted, will notify the affected player. If 1 jili undergoes a business restructuring or acquisition, player data may be transferred as part of that process, and affected players will be informed in advance. All third parties who handle data on our behalf are required to maintain security standards consistent with those applied by 1 jili itself.

4. Data Security

We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 1 jili platform is encrypted using TLS protocols, and sensitive account data is stored using encryption at rest. Access to personal data within our organisation is restricted to staff who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. While no online system can guarantee absolute security, 1 jili takes all reasonable and practicable steps to protect the personal information of every Filipino player who uses our platform.

5. Your Rights as a Player

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, and to ask us to correct any information that is inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal or regulatory retention obligations that require us to keep certain records for a specified period. If you wish to withdraw consent for any data processing activity that is based on consent, you may do so at any time by contacting our support team, though this may affect your ability to use certain features of the platform. You have the right to lodge a complaint with the relevant Philippine data protection authority if you believe your data rights have not been respected. To exercise any of these rights, please reach out to our support team using the contact details provided on this page, and we will respond within a reasonable timeframe.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations governing online gaming and financial record-keeping. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory audit requirements. Technical logs and session data are retained for shorter periods consistent with their operational purpose and are deleted once they are no longer needed for security monitoring or platform improvement. When data is no longer required and there is no legal basis for retaining it, we securely delete or anonymise it so that it can no longer be linked to any individual player. If you close your account and wish to request early deletion of specific data categories, you may submit a request to our support team for review.

7. Updates to This Policy

1 jili may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will publish the updated policy on this page with a revised effective date, and where appropriate, we will notify registered players via their registered contact details. Continued use of the platform after any update has been published constitutes your acceptance of the revised policy. We encourage all players to review this page periodically so they remain informed about how their personal data is being handled. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.